It gives the example of Allan Bartram, CEO of a Kempton Park-based business and a regular foreign traveller. Ten days after his return from abroad his bill, normally in the region of ZAR 1,200 a month, was ZAR 10,500. He complains:
While overseas I had downloaded data I usually download at home – financial and forex info, weather and news – and I left the apps on.
It’s not a problem at home, because the downloads are free, but overseas it’s a bill killer, as I’ve discovered on talking to friends and colleagues.
Surely they [the operator] could send an inexpensive SMS to those people who have gone overseas with these smartphones and quickly start racking up an inconsistently high bill, in the way that we get a call from our banks when they pick up unusual spending behaviour on our accounts?